Choose this rate if:
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You’re on Universal Credit or benefits
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You have little to no disposable income after essentials
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You're in a financially unstable or transitional period
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✨ We’re here to support you — no judgment, just help.
Choose this rate if:
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You’re covering your basic needs with some flexibility
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You have a regular income
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You want access to affordable advice
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🔑 A sustainable option that keeps the service going for all.
Choose this rate if:
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You have financial security
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You want to pay it forward and support others in the community
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You value accessible housing support and want to sustain it
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🌱 You’re helping us offer lower rates to those who need it most.
Crisis Fund
The Crisis Fund is for clients who cannot afford even our lowest rates and are at serious risk due to housing costs.
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Proof of your circumstances will be requested.
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We do not want proof to be a barrier to getting help — but we do need to ensure the Crisis Fund is used fairly and for those in greatest need. If you are unsure what to provide, please contact us and we will advise.